What sizes do you offer? We offer S, M, and L for all our lingerie pieces. Some styles are made to order but still follow our standard S/M/L sizing. Not sure which size is right for you? Email us at jasmine@tres-sur.com, and we'll help! 💕
CARE
How do I care for my pieces? All Très Sûr pieces should be hand washed gently. We use high-quality fabrics sourced from around the world — including French Chantilly lace and silk chiffon — so a little extra care goes a long way. 🤍
SHIPPING
How long does shipping take? Ready-to-ship orders are dispatched within 3-5 business days. You choose your shipping method at checkout — expedited shipping is available if you need it faster!
Do you ship internationally? Yes! We ship worldwide. Please note that customers are responsible for any customs and import taxes that may apply in their country.
How do I track my order? Once your order ships you'll receive an email with your tracking number. 📦
RETURNS
What is your return policy? Please visit our return policy page at tres-sur.com for full details.
WHERE TO BUY
Can I buy in a store near me? We are an online-only brand — shop our full collection at tres-sur.com. No physical store locations at this time!
BRIDAL GOWNS
How do I order a custom bridal gown? All our bridal gowns are made to order with a lead time of 10-12 weeks. Email jasmine@tres-sur.com to start the process! 👗
Can I still get a gown for my summer wedding? If your wedding is 10-12 weeks away or more — yes! Email us at jasmine@tres-sur.com right away, and we'll get started immediately.
